Where do I find my number?
It is on your booking confirmation, your bill of lading or air waybill, and on every vault receipt — always in the form TPS-0000-XX.
One reference covers the whole chain — booking, collection, customs, vault, delivery. Enter it below to see the live position, the stage, the countdown and every logged event.
Newest first. Every entry is written by the operator who performed the handover.
A thread in your account reaches the duty officer directly, stays attached to this consignment, and the reply appears as it is written — no waiting on an inbox. Paperwork we issue lands in the same place.
It is on your booking confirmation, your bill of lading or air waybill, and on every vault receipt — always in the form TPS-0000-XX.
Position reports land as they are received — typically every few hours at sea, per scan on road and air, and on every access event in the vault. This page re-polls while you watch it.
Call the control room rather than waiting for the next update. It is staffed 24/7 and the duty officer can see the same record you are looking at.